City Bridge Trust grant enables us to support the most vulnerable residents in Barking & Dagenham
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We are delighted to have received a grant from City Bridge Trust which enables us to expand our Welfare Benefits services.
As an organisation, we have offered a welfare benefits services for over 20 years and have long-standing experience of working with individuals and communities across London.
The new grant from City Bridge Trust will enable us to deliver support to the most vulnerable residents in Barking & Dagenham and ensure that DABD can respond to the local 'Digital by Design' Strategy.
Welfare Reforms are affecting Barking & Dagenham residents as we have identified a high dependence on benefits in our area. The roll-out of the new Universal Credit, which started in 2016, will continue to have an impact on local people and we expect that this will generate many benefit queries.
Through the grant we can provide an on-line benefits advice service, enabling our advisers to provide just in time responses to client queries.
However we cannot leave out our customers who may be older or less mobile and may not be able to access services on-line, so, we will also be able to offer a home-visiting service where we can visit clients in their homes
Our on-line advisor service is due to launch soon. Keep checking back for more information.
For more information on City Bridge Trust, please visit https://www.citybridgetrust.or...